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PACRANK REVIEW DETAILS : Shizuoka Bank
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In January, 1999, Shizuoka Bank launched its Internet Banking in Japan. Shizuoka Bank is based in Shizuoka prefecture and is one of the leading regional banks. It's long history in Japan starting in 1943 and has been at the forefront of new banking services. Their online presence has reflected this background and they have continually been a strong leader of new products and services within the retail sector.
CUSTOMER SATISFACTION
Shizuoka Bank offers a high level of online e services including: bank transfers and personal account balance enquiries. Current ATM services in Japan are not available in English or any other languages. Current assets total 76.8 trillion yen from 175 domestic branches and 3 overseas offices.
COMPARITIVE COST PER TRADE

Shizuoka Bank offers competitive costs per transaction. These have been among the lowest offered prices in the Japan marketplace. Prices for Domestic Bank Transfers are from 105 to 420 yen for amounts less than 30,000 yen, and between 315 to 630 yen for amounts more than 30,000 yen.

CUSTOMER BANKING USABILITY
Shizuoka Bank has created a strong sense of personal first time internet banking influence in the current version. Easy to follow explanations are well organized.
CUSTOMER PRODUCT RANGE
The following 4 services are now online: Inquiries for the balances, Inquiries for deposits and withdrawals, Domestic Bank Transfers.    


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