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PACRANK REVIEW DETAILS : Matsui Securities
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Matsui Securities Online has built a top tier online trading service for Japan, that is one of the leading company for the industry. It's early positioning of the site launched in May, 1998, has made for a high quality service level for new & experienced Japanese online traders.
CUSTOMER SATISFACTION
 
There have been no initial systems problems since online trading began under deregulation on October 1st, 1999. This service has proved that Matsui Securities can offer a good level of service in Japan with local and foreign expertise.
COMPARITIVE COST PER TRADE
 
Internet orders are 3,000 yen per limit order and a market order. Telephone orders 18,900 yen per limit order and a market order. These are fixed rates for orders up to 3,000,000 yen in value.
TRADER USABILITY
 
There is a strong sense of experienced personal investor influence in the current website.
CUSTOMER SUPPORT SERVICES
 
There is the ability to register online quickly, without a long list of preliminary questions. FAQs cover many customer enquiries very thoroughly. Telephone support is offered in Japanese, but it's not via toll-free number.
PRODUCT RANGE
 
Overnight balances cover: TSE Listed Stocks, OTC Stocks, Money Reserved Funds.


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