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Orix Securities Online has built a top tier online trading service for Japan, that is one of the leading company for the industry. It's positioning of the site launched in May, 1999, has made for a high quality service level for both new & experienced Japanese online traders.
CUSTOMER SATISFACTION
There have been no initial systems problems since online trading began under deregulation on October 1st, 1999. This service has proved that Orix Securities, with the help of Orix Group can offer a top-tier level of service in Japan with local and foreign expertise.
COMPARITIVE COST PER TRADE
Internet orders are 1,800 yen per limit order, and 2,500 yen per market order. Telephone orders are 3,000 yen per limit order, and 3,500yen for a market order. These are fixed rates for orders up to 1,000,000 yen in value.
TRADER USABILITY
There is a strong sense of personal first time investor influence in the current version. Easy to follow explanations are well organized. The demo online is helpful in practicing new trading skills before going live in the market.
CUSTOMER SUPPORT SERVICES
There is the ability to register online quickly, without a long list of preliminary questions. FAQs cover many customer enquiries very thoroughly. Telephone support is offered in Japanese via toll-free support center. ( Not open 24hours currently ) Orix Securities tie up with TV Tokyo(Channel 6) "News Morning Satellite Web Site". It's Monday through Friday at am 6:00-6:40 Japan time.
PRODUCT RANGE
Overnight balances cover: Money Market Funds, TSE Listed Stocks, OTC Stocks, Medium Term Japanese Government Securities, Convertible Stocks.


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