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Tokyo Securities Online has built an online trading service for Japan, that is called "Tokyo Net Square" and one of the medium sized companies for the industry. It's positioning of the site launched in May, 1999, has made for a good quality service level for both new & experienced Japanese online traders.
CUSTOMER SATISFACTION
There have been no initial systems problems since online trading began under deregulation on October 1st, 1999. This service has proved that Tokyo Securities, with the help of Tokyo Mitsubishi Bank Group can offer a top-tier level of service in Japan with local expertise.
COMPARITIVE COST PER TRADE
Internet orders are 8,512 yen per limit order, and 8,512 yen per market order. Telephone orders are 11,350 yen per limit order, and 11,350 yen for a market order. These are fixed rates for orders up to 1,000,000 yen in value.
TRADER USABILITY
There is a strong sense of personal first time investor influence in the current version. Easy to follow explanations are well organized. The demo online is helpful in practicing new trading skills before going live in the market.
CUSTOMER SUPPORT SERVICES
There is the ability to register online quickly, without a long list of preliminary questions. FAQs cover many customer enquiries very thoroughly. Telephone support is offered in Japanese via toll-free support center. ( Not open 24hours currently )
PRODUCT RANGE
Overnight balances cover: Money Market Funds, Money Reserved Funds, TSE Listed Stocks, Medium Term Japanese Government Securities, Convertible Stocks.


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