Pacifica Consultants is a business and management consulting firm that places a great
deal of emphasis on precise language skills, effective non-verbal
communication, understanding new concepts, cross-cultural sensitivity,
and utilizing new communication technologies. Mastering all of
these core competencies is essential for learning to communicate
effectively with colleagues and clients throughout the world.
The need for effective global communication is more important than ever and can be largely attributed to
the following trends:
- The remarkable increase in the number of global corporate mergers
and acquisitions. This has led to acute needs for multi-lingual,
multi-cultural employees, who have other specialized skills, in
the major business centers of the world;
- The noticeable rise in the number of Small and Medium-Sized Enterprises
that are active in global business and who now go directly to
find potential clients and customers, in order to eliminate unnecessary
middle organizations and maximize profits;
- The increased use of the Internet to locate detailed business-related
information. To locate important information quickly is important.
To truly understand this information, effectively analyze it,
and clearly disseminate it is critical to a firm's success;
- The advent of E-mail as a primary method of business communication.
E-mail means that the business world now communicates quickly
and inexpensively in real time;
- The realization that effective global communication is a real
competitiveness issue.
Pacifica Consultants has discovered that many firms are struggling in their efforts
to develop employees who can be identified as truly effective
global communicators. This situation can be improved with proper, focused corporate
training. The successful development of core competencies in global
communication has a major bearing on the success of international
organizations. Pacifica Consultants delivers both regularly scheduled and customized, in-house Global
Communication training that covers the following areas:
- Language Precision: in today's complex business world, precision in terms of business
and technological concepts, specialized vocabulary, and effective
means of expression is essential. Pacifica Consultants has developed unique training programs that both prepare new employees
for working in international environments and upgrade the skills
of existing employees.
- Non-Verbal Communication: looking a client straight in the eye, or avoiding eye contact;
shaking hands firmly or bowing at the correct angle; establishing
a "power presence" or quietly sitting back. What are the appropriate
approaches? Pacifica Consultants has the answers and provides training that includes practical
and role playing situations that enable employees to make the
appropriate adjustments in approach.
- Understanding New Concepts: effective and precise communication is difficult unless one truly
understands the underlying concepts behind phrases and terminology.
In today's competitive business world, one cannot assume, one
must know. Pacifica Consultants provides training programs designed to ensure that the employees
of client firms really understand the critical industry-specific
concepts that they must deal with on a day-to-day basis.
- Using the Internet: The Internet contains a wealth of information but do employees
understand what they are accessing, how to best analyze it, and
in what format it should be effectively diffused within the organization?
Pacifica Consultants provides Internet-specific training so that the employees of
client firms develop these skills and greatly improve their efficiency.
- E-mail etiquette: E-mail has become an essential tool for business communication
but how structured should communication be? What must be clearly
stated and what can be left unsaid? Pacifica Consultants provides leading-edge training for clients to ensure that employees
are communicating effectively internally and with clients and
business partners.
- Respecting Diversity: every major organization in the world today has personnel with
cultural, racial, religious, and linguistic differences. In order
to be successful, within one's own organization and with client
firms, one must learn to embrace cultural diversity. Pacifica Consultants' and trainers come from a wide variety of backgrounds and are
experts at working between cultures.
If effective global communication is, or might become, a problem
in your organization, you should consider implementing Pacifica Consultants' customized corporate training programs, or sending your employees
to our regularly scheduled programs. Please contact Pacifica Consultants today for more information. |